Layway:
We offer up to a 6-month Layaway Plan for any item you desire. We do require an initial 20% deposit of the total purchase, {including tax}. The payments thereafter may be made in accordance to the terms determined at time of purchase. Alterations & adjustments such as ring sizing will be made at balance payoff. Most can be done the same day. Layaway refunds will be given within 3 days of the original deposit date. Expired layaways will receive an in store credit for monies received. Financing:
Max’s Gallery, Fine Jewelry & Design offers financing through American General Financing. Same as cash and other payment plans are available to fit your needs.
Gift Cards:
Max’s Gallery, Fine Jewelry & Design offers gift cards in any denomination.
Exchanges:
Exchanges are accepted within 14 days of purchase.
Refunds:
Refunds are accepted within 3 business days of purchase when accompanied with sales slip. The merchandise must be unused and unworn, in original condition and where applicable, in the original gift box with all warranty cards and instruction books intact.
No returns, refunds or credits will be granted on special orders, altered and/or custom and sale items.
Refunds are subject to restocking fees if alterations have been performed, and/or if the item needs polishing.
Diamond Inspections:
We recommend every 6 months you should bring to us your diamond jewelry and have our jeweler inspect the prongs to help prevent any possible damage or loss of your gemstones. This inspection service is complimentary.
Appraisal:
We are happy to provide you with an insurance appraisal on your purchase free of charge. Our Certified Gemologist is trained by the Gemological Institute of America (GIA) & the American Gem Society (AGS) We do appraisals by appointment only. Please call for your appointment.
Custom Design:
All custom designed jewelry is nonrefundable, and requires a 20% deposit before the work begins.
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